Khub.my — Privacy Policy

Effective date: 27 June 2026

This Privacy Policy explains how Khub Sdn Bhd (Registration No. 202401020428 (1566277-A)), a company incorporated in Malaysia, with its registered address at Suite 13-20, Level 13, Johor Bahru City Square, 106–108 Jalan Wong Ah Fook, 80888 Johor, Malaysia (“Khub”, “we”, “us”, or “our”), collects, uses, and protects information in connection with Khub.my (the “Service”). This Policy is provided in accordance with the Personal Data Protection Act 2010 of Malaysia (PDPA). By using the Service, you consent to the practices described in this Policy.

Information We Collect

The Service is designed to be used without creating an account, and we aim to collect as little personal data as possible. Depending on how you use the Service, we may process:

• search queries you enter, used to return results and improve our catalogue and cache;
• basic technical information automatically provided by your device or browser (such as IP address, browser type, device type, and general usage data), used to operate and secure the Service; and
• administrative credentials, where you are an authorised administrator, used solely to control access to restricted functions.

We do not require your name, email address, or payment details to browse or play content.

How We Use Information

We use the information to:

• operate, maintain, and provide the Service;
• return relevant search results and build and maintain our catalogue and cache;
• monitor, secure, and improve the Service and prevent misuse; and
• comply with applicable legal obligations.

Cookies and Local Storage

The Service uses minimal local storage in your browser to remember basic preferences (such as dismissing notices). We do not use tracking or advertising cookies.

Third-Party Services (YouTube and Google)

The Service uses the YouTube API Services to search for and display videos. When you use the Service, certain information may be processed by Google in accordance with the Google Privacy Policy. When you play a video, it is delivered through YouTube’s embedded player, subject to Google’s and YouTube’s own terms and privacy practices. We encourage you to review the Google Privacy Policy and the YouTube Terms of Service.

Caching and Data Retention

To improve performance, the Service maintains a cache of search results and catalogue data. We retain information only for as long as necessary for the purposes set out in this Policy, or as required by law, after which it is deleted or anonymised.

Disclosure of Information

We do not sell your personal data. We may disclose information only to:

• service providers who help us operate the Service (under confidentiality obligations);
• where required by law, regulation, or valid legal process; or
• to protect the rights, property, or safety of Khub, our users, or the public.

Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse, including restricting administrative access and securing our systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights Under the PDPA

Subject to the PDPA, you may have the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• withdraw consent to processing; and
• limit processing in certain circumstances.

To exercise any of these rights, please contact us using the details in the Contact section. We may need to verify your identity before responding.

Children

The Service is not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Policy from time to time. The “Effective date” above indicates when it was last revised. Your continued use of the Service after any change constitutes acceptance of the revised Policy.

Contact and Data Protection Enquiries

Khub Sdn Bhd, Suite 13-20, Level 13, Johor Bahru City Square, 106–108 Jalan Wong Ah Fook, 80888 Johor, Malaysia. Email: contact@khub.my